Trustindex verifies that the original source of the review is Google.
This is a great business, and the Smith's are a great family. Spend your money at a local family-owned business.
Owner's reply Grant, thanks for the solid words. We have an awesome team and guests who make our days a success. We look forward to helping with any needs this season and next!
Andrew Timmis
Trustindex verifies that the original source of the review is Google.
I want to thank you and your 2 operators from all of us on Bristol Rd in Pembroke. You should be very proud of them and the work they do. The pride in your company shows through your people and your equipment. I met both of you operators tonight by offering them something to drink. They were very courteous and you could tell take pride in their work. I work for a 4th generation family owned marine construction business based in the Midwest and I know it is difficult to attract good people. I can see that you are doing something right and offer a good culture and work environment to maintain good people. I have had a number of interactions with your delivery drivers over the past few years when they have delivered mulch, loam and compost to my house. They have all been the same, very courteous, take pride in what they do and the equipment they show up in is always clean and in great shape.
Keep up the good work and again thank you.
Andrew Timmis
Owner's reply We truly appreciate the feedback and loyalty. Alot of time, patience and energy goes into our days and nights. Consistency in our service and guests like you make it all worth it. We look forward to serving you this season and next. Happy Landscaping!
Bryan Lobianco
Trustindex verifies that the original source of the review is Google.
Just want to give a recommendation for smith and sons. In the middle of this blizzard when they are supposed to be closed I called. Dan answered the phone and said he had a snow blower in stock. I made the trek out into the blizzard and arrived.
To my surprise Dan Smith (owner) was there waiting with the snow blower. He showed me how to operate it, rang me out, and loaded it in my truck.
I got home and was faced with 2 feet of snow in the driveway. The machine in question a 28” Adrien’s deluxe sho cut through the snow no problem and the driveway was clear in no time.
I will forever be a customer after the above and beyond service I received.
Dan I appreciate you.👍
Carol Manning
Trustindex verifies that the original source of the review is Google.
We had a great experience today with Chris Jaime at DH Smith in Marshfield. He was so helpful with giving us lots of information on an Ariens Snowblower. He also gave us lots of tips on keeping our new machine working at its best. We are expecting a delivery tomorrow, Sunday before this next big storm. Chris was very professional and pleasant to do business with. We would highly recommend this company
Thanks Chris!
Nicholas Walker
Trustindex verifies that the original source of the review is Google.
Chris in sales and his service department went to great lengths to make sure they have snowblowers available and assembled ready to pick up on short notice before a big snow storm.
Owner's reply Nicholas, Chris and team are the King of All Things Snow. We pride ourselves of knowledge and service. We love yards just as much as you. Thank you for the kind words. Happy Snowscaping!
Nicole Blundell
Trustindex verifies that the original source of the review is Google.
Wonderful customer service, very responsive and patiently answer all your questions. Previously I’ve called for paddock sand, they didn’t carry it so recommended another company. This time I needed a snow blower after this storm and had one delivered within 3 days. They could have charged any price but didn’t mark it up from average cost. Delivery driver was extremely nice and patiently answered all my questions. Next time I need to buy a tractor I know where to go. Would highly recommend.
Owner's reply Thank you for the awesome review Nicole. We are always ready to serve and service our guests needs with integrity. We understand the weather can be challenging for all but with our knowledgeable team, we enjoy leading the way. Happy Snowscaping!
Raven Woodworking
Trustindex verifies that the original source of the review is Google.
After my tired, worn 13-year-old snow blower broke down during the last storm, it was time for an upgrade. I called Smith & Sons and was very fortunate they had one available—especially the exact model I wanted. Chris was extremely helpful and friendly throughout the purchase, walkthrough, and loading of my new Ariens Deluxe 28 SHO. I will definitely be back in the future for any of my power equipment needs.
Owner's reply Thank you for the great review. Happy to have helped through the entire process. Chris is extremely diligent to the know how on these. Happy Snowscaping!
Jeffrey De Lisi
Trustindex verifies that the original source of the review is Google.
They carry quality products, are knowledgeable about them, and take time to give the right customer service. Very good local business.
Owner's reply Fantastic to hear Jeffrey. We appreciate the visit and counting on us to prepare you for the upcoming weather. Happy Snowscaping!
Jack Tu
Trustindex verifies that the original source of the review is Google.
Had worked with Dan and Chris in the past for a gravely mower and this time they were able to get me a ariens snowblower a day before the snow storm hit on Sunday. Extremely knowledgeable and reliable. Wouldn't go anywhere else for service and equipment.
Owner's reply Jack, awesome feedback. Chris and Dan are very knowledgeable for all things caring about our yards. Happy Snowblowing!
Jeffrey Simeone
Trustindex verifies that the original source of the review is Google.
Great experience. I was having an issue with my old snowblower that was 30 years old with a storm coming. I called them regarding a new snowblower. I talked with Chris, who was extremely knowledgeable regarding their products. He helped me select an Ariens snowblower that was ideal for the upcoming snow and the usual heavy wet snow that we get on the South Shore. I showed up 15 minutes later and the machine was ready to go. I got a good demo and they loaded it on my truck and I was out the door in less than 15 minutes. The storm ended up dumping us with almost 2 feet of snow and it worked like a charm not only for my driveway, but also for 2 neighbors' driveways. Overall it was an excellent experience and I got an excellent snowblower. They also called to follow up after the storm to ensure I was happy with my purchase.
Owner's reply Jeffrey, great to hear. Chris is extremely knowledgeable and happy to handle any needs. We want to make sure you are well cared for through any weather. Happy Snowscaping!
